It pays to put audience at the centre of design
Posted on: August 13, 2014
By: Harpreet Kaur
Categories: Innovation, Research |Tags: Bihar, Gupshup Potli, mHealth, Usability research

The ‘Gupshup Potli‘ usability testing reminded me of my first day as part of the Shaping Demands and Practices project team at BBC Media Action. It was my first meeting with our donors – the Bill & Melinda Gates Foundation (BMGF) – reviewing achievements and discussing how we could increase the reach of our project’s […]
Read moreDialing up change and hope
Posted on: June 19, 2014
By: Tanmay Guha Roy
Categories: Innovation, People |Tags: Bihar, Community Health Workers, mHealth, Mobile Academy, Mobile Kunji

We were delighted at the lunch table when a colleague from Bihar narrated this story. There was a Community Health Worker (CHW), who was reluctant to show up at a Mobile Academy certificate distribution ceremony, because it conflicted with a wedding celebration at her village. But, when she heard that the District Magistrate would be […]
Read moreStories of the health frontline, Bihar
Posted on: April 9, 2014
By: Wasim Ahmed
Categories: Innovation, People |Tags: Bihar, Community Health Workers, Complementary feeding, Family planning, IPC training, mHealth, Mobile Academy, Mobile Kunji

The World Health Worker Week (April 7 – 11) aims to support, appreciate and raise awareness about the important role of Community Health Workers (CHW). I want to celebrate this week by sharing my stories about some of the CHWs we have been working with in Bihar – their challenges, their triumphs, their highs and […]
Read more