It pays to put audience at the centre of design
Posted on: August 13, 2014
By: Harpreet Kaur
Categories: Innovation, Research |Tags: Bihar, Gupshup Potli, mHealth, Usability research

The ‘Gupshup Potli‘ usability testing reminded me of my first day as part of the Shaping Demands and Practices project team at BBC Media Action. It was my first meeting with our donors – the Bill & Melinda Gates Foundation (BMGF) – reviewing achievements and discussing how we could increase the reach of our project’s […]
Read moreTruth is stranger than fiction
Posted on: August 13, 2014
By: Amajit Mukherjee
Category: People |Tags: BMGF, Community Health Workers, mHealth, Mobile Academy, Mobile Kunji

I was tempted to write this blog post by a photo I saw the other day on Sue Desmond-Hellmann’s Facebook page. In the picture, Sue sat next to a Community Health Worker (CHW), who was proudly displaying her Mobile Kunji and all parties looked reasonably happy. This picture fills me with immense pride and satisfaction. […]
Read moreConversations that transcend borders
Posted on: July 8, 2014
By: Ritika Pandey
Categories: Innovation, Strategy |Tags: Community Health Workers, mHealth, Mobile Academy, Mobile Kunji

At the launch of Mobile Kunji and Mobile Academy in Odisha, I revisited the question that had been on my mind through the six years I have worked in the development sector: What are the key ingredients of a compelling conversation, one that can lead to active change? So what are these ingredients? A starting […]
Read moreDialing up change and hope
Posted on: June 19, 2014
By: Tanmay Guha Roy
Categories: Innovation, People |Tags: Bihar, Community Health Workers, mHealth, Mobile Academy, Mobile Kunji

We were delighted at the lunch table when a colleague from Bihar narrated this story. There was a Community Health Worker (CHW), who was reluctant to show up at a Mobile Academy certificate distribution ceremony, because it conflicted with a wedding celebration at her village. But, when she heard that the District Magistrate would be […]
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